Shipping policy

Shipping Policy – Oleana

Thank you for shopping with Oleana.
We strive to deliver your order quickly and safely.


Order Processing

  • All orders are processed within 1–2 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next working day.


Shipping Within Pakistan

  • We deliver across Pakistan through trusted courier partners.

  • Estimated delivery time: 2–5 business days (major cities) and 5–7 business days (remote areas).

  • Shipping charges will be shown at checkout before you confirm your order.


Order Tracking

Once your order has been shipped, you will receive an email or SMS with tracking details so you can follow your package until it arrives.


Delays

While we make every effort to deliver on time, unexpected delays due to weather, customs, or courier issues may occur.
We appreciate your patience in such cases.


Incorrect Address

Please ensure your delivery address and contact details are correct when placing your order.
We cannot be responsible for delays or losses caused by incorrect or incomplete addresses.


Contact Us

For any questions regarding shipping, contact us at:
theoleana.com@gmail.com